Terms and Conditions

1. Acceptance of Terms

By accessing and using the Janarogyam Generic Private Limited website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.

2.2 Account Registration

To access certain features, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use

3. Products and Services

3.1 Generic Medicines

We provide generic medicines that are equivalent to brand-name medications. All products are sourced from licensed manufacturers and comply with applicable regulatory standards.

3.2 Prescription Requirements

Certain medicines require a valid prescription from a licensed healthcare provider. You agree to provide accurate prescription information and understand that we reserve the right to verify prescriptions before processing orders.

3.3 Product Availability and Pricing

Product availability and prices are subject to change without notice. We reserve the right to modify, discontinue, or limit quantities of products at any time. Prices displayed are in Indian Rupees (INR) unless otherwise stated.

4. Orders and Payment

4.1 Order Placement

When you place an order, you are making an offer to purchase products at the listed prices. We reserve the right to accept or reject any order at our discretion.

4.2 Payment Terms

Payment must be made at the time of order placement unless otherwise agreed. We accept various payment methods including credit/debit cards, UPI, and other electronic payment methods.

4.3 Order Cancellation

You may cancel an order before it is shipped. Once an order is shipped, cancellation may not be possible. Refunds for cancelled orders will be processed according to our refund policy.

5. Shipping and Delivery

We strive to deliver products in a timely manner. Delivery times are estimates and not guaranteed. We are not liable for delays caused by third-party shipping providers or circumstances beyond our control. You are responsible for providing accurate delivery addresses.

6. Returns and Refunds

Returns and refunds are subject to our return policy. Generally, medicines cannot be returned for safety reasons unless there is a manufacturing defect or error on our part. Please contact our customer service for assistance with returns or refunds.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Janarogyam Generic Private Limited or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use automated systems to access our website without permission

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components.

10. Limitation of Liability

To the maximum extent permitted by law, Janarogyam Generic Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

11. Indemnification

You agree to indemnify and hold harmless Janarogyam Generic Private Limited, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms and Conditions.

12. Franchise Opportunities

Information about franchise opportunities is provided for informational purposes only. Franchise agreements are subject to separate terms and conditions. Please contact us for detailed franchise information and requirements.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ahmednagar, Maharashtra, India.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

15. Contact Information

For questions about these Terms and Conditions, please contact us: